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beckerA's avatar
beckerA
Reel Rookie
5 years ago
Solved

Discovery Plus Not Working With Paid Sub

I paid for Discovery Plus ad free version. I have 2 Roku's - 1. Roku player 2. Roku TV. My Roku TV has never been able to play the content. I get an error after I log in - 1. I need to choose a plan...
  • RokuDanny-R's avatar
    RokuDanny-R
    5 years ago

    beckerA

    Thanks for the post.

    For more information about that channel's features and functionality, you'll want to contact Discovery+ support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

    You can reach Discovery+ support here: https://help.discoveryplus.com/hc/en-us
     

    Thanks,
    Danny

Bulletgirl88's avatar
Bulletgirl88
Newbie
4 years ago

I am having the same issue. No one seems to want to help me. I'm thinking reporting my payment as fraud since no one can help. 

RokuDanny-R's avatar
RokuDanny-R
Retired Moderator
4 years ago

Bulletgirl88

Thanks for the post.
Can you please specify the issue you are experiencing? What are the steps to reproduce the issue? What troubleshooting steps have you already taken to try to resolve the issue?

With more detailed information, we will be able to assist you further.


Thanks,
Danny