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knelson1218
Level 7
‎02-07-2023 09:32 AM

Discovery Plus Disappeared

Wondering if anyone else is experiencing issues with Discovery+ disappearing? The channel disappeared from my Roku. I was able to find it in the Channel Store, but when I click on it there's no option to sign into my account. All it has is an option to sign up for a free trial/new account. I don't want to have to resign up for an account when I already have one.

Has anyone else had this issue?

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RokuLianna
Community Moderator
Community Moderator
‎02-07-2023 10:17 AM

Re: Discovery Plus Disappeared

Hi  @knelson1218

Thanks for keeping in touch!

Many channels on Roku are maintained by the channel provider themselves. Since the error only occurs on the Discovery Plus channel, that's an indication that there's likely an issue within that specific channel that needs to be addressed with an update from them. We indeed recommend contacting Discovery Plus Support to report the issue and get help.

Thank you for your understanding.


Warm Regards,
Lianna

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