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Just happened today but the close captioning stopped only on our Discover Plus channel.
It works fine on all other channels. I have attempted to fix by turning it off and turning it back on again with no change.
I am having the same issue on my Smart TV, but it works on my android app. I have checked for software updates. Deleted and reinstalled discovery + on my TV turned closed captions on and off in Roku and discovery +. Nothing has worked. Hope to find a resolve.
Re: Discovery Plus Close Captioning stopped on all my Roku devices
It appears that it is intermittent as mine will work for a while, then it will stop. There’s no pattern that can be observed. It does not appear to be “show” specific either.
Re: Discovery Plus Close Captioning stopped on all my Roku devices
In my experience it seems to vary depending on what I am watching. I have CC on all the time, but it only works with some programs. If I watch using in the app on my iPad CC seems to work all the time.
Re: Discovery Plus Close Captioning stopped on all my Roku devices
I noticed this about a month or so ago. None of Discovery Plus new seasons had CC but if you go look at older seasons their CC works fine. I contacted Discovery last night and they infer it is some update Roku did. I don't think so because if it was the older shows CC wouldn't work.
