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shonjohn
Level 7
‎08-07-2021 08:10 PM

Deleting my name from an app from roku

I recently had a subscription through hbo max through Roku and i have sense ended it now my son wants to watch hbo max with his subscription and i cant log out of mine. How do i start over so he can log in with his subscription 

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StreamerUser
Level 20
‎08-07-2021 08:22 PM

Re: Deleting my name from an app from roku

1) Remove the HBO Max app (Highlight the app, press the Options (*) button on the remote, then Remove)

2) RESTART the Roku (Settings/System/System restart/Restart) <-- MUST DO THIS HERE!!!

3) Re-install the HBO Max app

(If you dont restart, settings/cached data associated with the app are left behind and it wont be a clean re-install)

 

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makaiguy
Community Streaming Expert
‎08-08-2021 11:54 AM

Re: Deleting my name from an app from roku

See this thread on Reddit:

Sign out of HBO MAX on Roku?

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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