Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
shonjohn
Level 7

Deleting my name from an app from roku

I recently had a subscription through hbo max through Roku and i have sense ended it now my son wants to watch hbo max with his subscription and i cant log out of mine. How do i start over so he can log in with his subscription 

0 Kudos
2 REPLIES 2
StreamerUser
Level 20

Re: Deleting my name from an app from roku

1) Remove the HBO Max app (Highlight the app, press the Options (*) button on the remote, then Remove)

2) RESTART the Roku (Settings/System/System restart/Restart) <-- MUST DO THIS HERE!!!

3) Re-install the HBO Max app

(If you dont restart, settings/cached data associated with the app are left behind and it wont be a clean re-install)

 

0 Kudos
makaiguy
Community Streaming Expert

Re: Deleting my name from an app from roku

See this thread on Reddit:

Sign out of HBO MAX on Roku?

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
0 Kudos