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Level 7

Deleting my name from an app from roku

I recently had a subscription through hbo max through Roku and i have sense ended it now my son wants to watch hbo max with his subscription and i cant log out of mine. How do i start over so he can log in with his subscription 

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Level 20

Re: Deleting my name from an app from roku

1) Remove the HBO Max app (Highlight the app, press the Options (*) button on the remote, then Remove)

2) RESTART the Roku (Settings/System/System restart/Restart) <-- MUST DO THIS HERE!!!

3) Re-install the HBO Max app

(If you dont restart, settings/cached data associated with the app are left behind and it wont be a clean re-install)


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Community Streaming Expert

Re: Deleting my name from an app from roku

See this thread on Reddit:

Sign out of HBO MAX on Roku?

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

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