Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
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Reel Rookie

Deleting and adding a channel

I have a Roku player given to me by a family member.  I want to change the HBOMax channel from his account to my account.  When I delete the channel and add it back, I am not asked to provide my HBOMax account information.  The previous account data is reassociated with the added channel.  How do I add HBOMax from scratch?

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Community Streaming Expert

Re: Deleting and adding a channel


Try logging out of the HBO Max channel/app using the Settings(gear) icon and then sign back in using your HBO Max credentials.

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660, Premiere+ 3921, Express 4k+ 3941, Streambar 9102

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