Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
One thing that worked for me (factory reset wasn’t an option) was just bringing the TV near the router. I did that originally with the intent of setting up a hard connection, but physical proximity seems to have worked. 2 months later and no issues.
I am experiencing the issue on all Channels & Apps, it is not just one platform… also it appears to be getting worse to point that I can’t even get thru one (1) episode of given show without crashing multiple times
After upgrading to 10.5, I noticed that DirecTV Streaming Fox News crashes when the "Commercial in progress" screen appears. I haven't checked more channels yet. Very frustrating. Is there a current fix?
In some cases, removing the channel and then re-installing it may help. To ensure the process is successful, follow the steps below making sure you restart your Roku device before adding the channel again.
Remove the channel: Highlight the channel tile on your home screen and press Star to open the Options menu. Select Remove channel and confirm.
Restart your Roku device: Navigate to Settings > System > Power (If you do not see a Power submenu, skip to the next step.) > System restart.
Re-install the channel: After your Roku device restarts, visit the Roku Channel Store and add the channel again.
Sending me to the support page only makes looking the solution more difficult. It’s like “Behind this door is the solution.” You open the door and then there’s 50 more doors with a creepy old man behind you with a note pad writing down every door you open to see if the answer’s inside. Just answer the **bleep** question in the first place so people like me won’t go to Google TV which is what I’ll probably end up doing instead of trying to use a product not made by a mega corporation.