Hi @SuzyCue,
Welcome to the Roku Community!
Apologies for the inconvenience. We would like to know what went wrong so we can assist you further and fix the issue.
We recommend starting here to troubleshoot channel issues: Follow these steps in order:
- Navigate to the channel tile on the Roku home screen, press the * key on your remote, and choose 'Remove channel'.
- Next, restart your device from Settings>System>Power>System restart (If you do not see a Power submenu, skip to the next step).
- Once your player/TV starts up again, go to 'Streaming Channels' on the Home screen, and add the channel back once more.
You may also refer to this link: How to resolve a channel playback issue | Official Roku Support
Does this clear up the issue you are seeing? Please keep us posted.
Best regards,
Mary
Mary F.
Roku Community Moderator
