Suddenly, we have commercials on our paid subscription to Up Faith & Family on The Roku Channel. I’ll pay for this channel through Roku. It has been commercial free up to this point. Why has it changed? And how can I go back to a commercial free experience on this paid subscription?
Hi Ricky. Were you able to contact the channel partner?
Let us know if you have any other inquiries.
Hello,
I am having the same problem. Initially there were no commercials while watching the Up Faith and Family station on Roku. Now there is a $ sign for each episode, as if I need to pay to watch without commercials. I contacted Up Faith and Family and they said they are commercial free.
How do I get the commercial off ROKU?
Many thanks for your help.
Amy
Thanks for the post.
Please be aware watching content on The Roku Channel is much different than watching content from within the channel directly. Have you already tried accessing the content through the channel directly as opposed to watching within The Roku Channel?
Please keep us posted what you find out and we will be able to assist you further.
Thanks,
Danny
I am having same problem with the UP channel and I did contact UP and they told me they do not have any commercials. Seems like a ROKU problem but it is impossible to get any response from ROKU. Very frustrating
I have the same with shudder subscription on roku. Not cool. Going to reach out to support.
Hi @live2bfree,
Thanks for posting in the Roku Community!
Shudder controls and manages all content within their channel, they can assist with any issues you may be seeing.
You can reach their support team here
We appreciate your patience with this matter.
Best regards,
Mary
Same thing! This is really LAME! For a paid subscription!
Why am I paying if there are commercials.