Channels & viewing

[AshUtah40]

Dear Roku, my family, including my grandmother, frequently watch the Places and Spaces channel for positive viewing. However the commercials are looped to show commercials from the murder and horror channels. It is very disturbing and it is disappointing to have to turn the channel each time the commercials come on. I am sending a request to please change the commercials to match the channel of family friendly content. Thank you!

[RokuJharra-Q]

@AshUtah40  Welcome to the Roku Community

I understand you've been seeing some inappropriate ads on your Roku while streaming. Can you share more details so we can get a better idea of what’s going on?

• What kind of ads are you seeing? (e.g., ads, inappropriate images, etc.)
• Where did you see them? (Specific app, channel, or your Home screen?)
• What was the content you were watching? (If applicable)
• When did you first notice this?

Thank you for your help, and we look forward to resolving this for you!

The Roku Community Team