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Gfweiss
Reel Rookie

Closed captioning subtitles on HBOMAX The Staircase does not work

While watching The Staircase on my Roku with HBOMAX I tried turning closed captioning subtitles on with the asterisk key, it says always on, but they are not.

I tried with the down arrow on the scroll wheel, it says English, but they’re not on.

I tried a different HBO show and subtitles worked fine.

I tried watching The Staircase using the HBOMAX app on my iPad and subtitles worked fine.

Any ideas what I can do now.

George

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1 REPLY 1
Gfweiss
Reel Rookie

Re: Closed captioning subtitles on HBOMAX The Staircase does not work

I found a work-around that solved my problem. I have no idea why this worked, but it did so I’m a happy camper!

All I did was to hit the down arrow and select Spanish CC which worked, the I went back and did it again but selecting English this time and that worked as well.

geo

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