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Nofire123
Newbie
‎11-16-2022 01:56 PM

Charged Twice for HULU by Roku

My bank was charged $7.99 by Roku for Hulu on October 14, 2022 and again on October 24, 2022 during free preview. I cancelled Hulu. No way to speak to anyone. I am ready to get rid of all technology that insists we do it their way.

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RokuMary-F
Community Moderator
Community Moderator
‎11-16-2022 02:11 PM

Re: Charged Twice for HULU by Roku

Hi @Nofire123,

Thanks for posting in the Roku Community!

We're sorry to hear that you're having this experience. We recommend that you course this through our Account, Payments & Subscription Support team here so they may be able to appropriately assist you with this matter. 

We appreciate your patience with this issue.


Best regards,
Mary

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