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Nofire123
Newbie
‎11-16-2022 01:56 PM

Charged Twice for HULU by Roku

My bank was charged $7.99 by Roku for Hulu on October 14, 2022 and again on October 24, 2022 during free preview. I cancelled Hulu. No way to speak to anyone. I am ready to get rid of all technology that insists we do it their way.

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1 REPLY 1
RokuMary-F
Community Moderator
Community Moderator
‎11-16-2022 02:11 PM

Re: Charged Twice for HULU by Roku

Hi @Nofire123,

Thanks for posting in the Roku Community!

We're sorry to hear that you're having this experience. We recommend that you course this through our Account, Payments & Subscription Support team here so they may be able to appropriately assist you with this matter. 

We appreciate your patience with this issue.


Best regards,
Mary

Mary F.
Roku Community Moderator
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