Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
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Channels keep resetting on home screen

We have customized our home screen several times and added channels, but it keeps on resetting so we have to add the channels and sign in to each one all over again. 

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Community Streaming Expert

Re: Channels keep resetting on home screen


Generally speaking, this usually occurs when the flash memory in the device is failing. (hardware issue).

If you are currently using the TV USB for power, you can try using a power adapter at the wall. (5volt, 1amp cell phone charger).  If currently using the wall adapter, can try using another one.

However, this symptom is usually indicative of a failing/failed device if the power supply is not determined to be the culprit..

If under a year, you should qualify for replacement under warranty.

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660, Premiere+ 3921, Express 4k+ 3941, Streambar 9102

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