Danny - i’ve got the same problem. I finally got HBO Max to connect last week after following your advice. It worked for two days. Then yesterday, a HBO Max opened up, went to “which user“ screen, I clicked my name and after one or two minutes of spinning, Roku returned to the home screen. Same happened with other two users in my household. I checked Internet connection (other Roku channels work), removed and re-added HBO max, restarted (both by going to “restart system“ and by unplugging the Roku stick from my TV, while waiting a few minutes, and re-plugging it). The same thing keeps happening – returning to home screen.
). The same thing keeps happening – returning to home screen.