Channels & viewing

[kathiephipps]

I am trying to load peacock network on my Roku express but it says it is already installed but it is not listed on the home screen.

[renojim]

Have you restarted your Express or checked for updates?

[StreamerUser]

---

@kathiephipps wrote:

I am trying to load peacock network on my Roku express but it says it is already installed but it is not listed on the home screen.

---

Did you verify if your Express model # is supported? (Settings/System/About)

https://www.peacocktv.com/help/article/what-devices-and-platforms-are-supported-by-peacock

Roku:
Roku 2 (4210X model only)
Roku 3 & 4 (model 4200X or later)
Roku Streaming Stick (model 3600X or later)
Roku Express/Express+ (model 3900X or later)
Roku Premiere/Premiere+ (model 3920X or later)
Roku Ultra/Ultra LT (model 4640X or later) 
Roku TV and Smart Soundbar (model 5000X or later)

If your Express/Express+ is a 3700/3710, you wont be able to install the Peacock app - you'll need to upgrade to a newer model.

[Gewright48]

I am trying to load peacock network on my Roku express, but it says it is already installed, but it is not listed on the home screen. I am not having any luck getting it to work. What can I do and why does it take the community to solve the problems when we paid ROKU for the device? I am not understanding why Roku can't answer and solve these problems!

[StreamerUser]

@Gewright48 

Read the post above/before yours and do the same (verify your model #, read the link/list).