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KellySuperStar
Newbie
‎09-14-2022 05:39 PM

Channel removed - 5000 game, why?

My husband tried to play 5000 on his TCL Roku tv and it now says the channel has been removed. Why? He loved playing it. Please bring it back!!!!

5 REPLIES 5
renojim
Community Streaming Expert
‎09-14-2022 09:22 PM

Re: Channel removed - 5000 game, why?

I'm sure the developer hasn't updated it in years and it most likely uses components that have been removed from the Roku OS.  Did your Roku device recently update to version 11.5?  Check under Settings->System->About.

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bluorangefyre
Newbie
‎09-14-2022 11:02 PM

Re: Channel removed - 5000 game, why?

I, too, tried to fire up 5000 just now and it says it was removed, yet it's still in the Channel Store.  I'm on 11.0.

 

EDIT:  Ok, so judging from what I'm seeing, the app hasn't been updated since 2011, and the SDK has been updated a zillion times since then.  Further research regarding AccuRadio indicates that since it was using older components, it became obsolete.  So unless we can get in contact with whoever created it to work on something they apparently haven't touched in over eleven years, it's gone, sadly.

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renojim
Community Streaming Expert
‎09-15-2022 02:54 AM

Re: Channel removed - 5000 game, why?

@bluorangefyre, thanks for reporting your software version.  I don't know if 11.5 has been released yet, but it appears that Roku is preemptively removing channels from the Channel Store (and from people's devices) that use the old components that will be removed completely in 11.5.

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Sunshine1221
Channel Surfer
‎12-20-2022 10:58 AM

Re: Channel removed - 5000 game, why?

Ours is gone too! We paid for it years ago. Plus several other games that have disappeared. How do we get our purchases back??

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RokuKarla
Retired Moderator
‎12-20-2022 05:05 PM

Re: Channel removed - 5000 game, why?

Hi @Sunshine1221

Thanks for reaching out here in the Community!

It looks like the channel is no longer available on the Roku Channel store and cannot be located in the channel search. If you would like more information about a removed channel, please see our support page here: Why is a channel no longer available on my Roku® streaming device?

Thank you for your understanding and stay safe!


All the best,
Karla

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