Hello @ursulasan
Thanks for posting in the Roku Community!
Please be aware that the Roku Community only supports the English language and we had to use Google translate to understand your inquiry. Can you please tell us a bit more about what the problem is that you're running into. What are you seeing on screen? Can you provide a screenshot of the issue you are experiencing?
We will get back to you as soon we get the response. Have a great day!
Best regards,
Karla