Mode: 4630X - Roku Premiere+
Software Version: 9.4.0 - build 4210-29
I was watching Netflix yesterday when my Roku Premiere+ suddenly stopped the show I was watching and moved to the "home" menu. The home menu had lost all shortcuts to the channels I usually watch (Netflix, Amazon Prime, ...).
I tried to re-add Netflix, but it doesn't work. The channel lists do not show any channels at all. They are completely empty. The "search" function doesn't show any channels either...
In order to fix the issue I tried to install a new software update, without luck (it's already at the latest). I also did a "factory reset", but that didn't help either.
The internet connection works fine and the connection check passes without issues.
Can anyone help me please? My Roku is completely useless right now.