Channels & viewing

[bobdol]

Youtube tv has recently started getting long delays when changing channels.  Roku network speed is 76 mbps and am only user on.

[RokuNimfa-C]

Hi @bobdol,

Thanks for reaching out to Roku Community. 

I apologize for the inconvenience you are experiencing with the channel delays on YouTube TV. It sounds like you have a good network speed, so it may not be an issue with your internet connection. To address this issue, I suggest trying to remove the channel and see if it helps.

To ensure the process is successful, restart your device before adding the channel back in. We would recommend doing this from the Settings menu by navigating to Settings > System > Power (If you do not see a Power submenu, skip to the next step.) > System restart.

For detailed instructions, refer to this Support link: How do I resolve channel playback issues?

Kindly provide us with an update on the situation and let us know how things are progressing.


Regards,
Nimfa

[bobdol]

Followed your instructions and it did not help. All other apps on the Roku box work perfectly, it's only Youtubetv having long delays.

[RokuKarla]

Thanks for the follow-up @bobdol

If the issue persists from one channel after attempting the suggestions above, videos from other channels play fine, contact the channel provider's customer support team to report the issue and get help.

Channels on Roku are maintained by the channel developer themselves. In this case, there's likely an issue within the YouTube channel that needs to be addressed with an update from them.

You can reach them here: YouTube - Contact Us

Regards,
Karla