Channels & viewing

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Channel Install Failed

Hi I am trying to add Discovery+ to my Roku modle 3050X - Roku 2 XD and keep getting Channel Install Failed errors. I have tried add from my device and from my account online. I have updated and restarted multiple times. Any advice on what I can try or what i am doing wrong? Thanks! 

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Community Streaming Expert

Re: Channel Install Failed

That model is too old to support Discovery+ or any of the newer channels.  There's nothing you can do other than buy a new model.

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Community Streaming Expert

Re: Channel Install Failed

You can add anything you find online via the Roku Channel Store web page to your Roku account. A channel will only download from your account to a device supported by the channel app, however.

I can't yet find any info specifically on which Roku models Discovery wrote their Discovery+ app to support, it's probably too soon, but here's what Discovery Go says it supports so Discovery+ may be the same :


  • Roku 3
  • Roku Ultra
  • Roku Express
  • Roku Stick
  • Roku Stick+
  • Roku TV - All operating system version are supported



Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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