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mojo70
Reel Rookie

Channel Added without PIN

I've added a PIN required to add YouTube to my Roku device. But the channel is able to be added without requesting a PIN. Any ideas why?

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3 REPLIES 3
makaiguy
Community Streaming Expert

Re: Channel Added without PIN

Hiw are you adding the channel?

Last time I checked, PIN is only asked for when adding a channel via the on screen user interface.  Adding via the web site bypasses the PIN requirement.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
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mojo70
Reel Rookie

Re: Channel Added without PIN

It is being added through the on screen interface. 

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makaiguy
Community Streaming Expert

Re: Channel Added without PIN

@mojo70-

There was a problem earlier this week where it would accept ANY 4-digits you entered, not just the correct PIN value, when installing a channel.  This was corrected a day or two ago.  I just checked and, on my system at least, it is working correctly.

Did you just add this PIN or has it been there and working for a while?  I'm wondering if you set the PIN via https://my.roku.com/account/pin and chose where it is to be applied, but didn't scroll down and hit the SAVE PREFERENCES button. 

 

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
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