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Jgb310
Newbie

Changing profile in an app

I have a roku tv….. my daughter logged into he friends paramount plus app….. we have our own paramount account. I have deleted and reinstalled the app. Multiple times and cant get friends profile off to install our profile!!! Need help

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2 REPLIES 2
JWS9518
Streaming Star

Re: Changing profile in an app

You need to go into the paramount app, settings and log out of your friend's account.  You should then be able to log back in with your account.

RokuTakashi
Community Moderator
Community Moderator

Re: Changing profile in an app

Hy, @Jgb310 

Welcome to the Roku Community.

Our fellow Community user, @JWS9518 has provided a helpful tip as a workaround to this subject.

If you need further assistance, you can contact Paramount+ support directly, and they can assist you with your concern further. 

For more details, you can contact them at Paramout+ Support

Hope this helps, and let us know if you have further concerns or inquries.

Thanks,
The Roku Community Team.

Takashi O.
Roku Community Moderator
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