Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
NCuser
Reel Rookie

Change Sirius XM account credentials

Jump to solution

I need to change the SiriusXM account details associated with the SiriusXM app I have on my Roku.  I tried to delete the SiriusXM app and add it again with the new account details, but the original account details reappear. I also tried to system reset my Roku after deleting the SiriusXM app and still the original account details reappear when I again add the SiriusXM app.  Any ideas on this problem? Thanks.

 

Labels (1)
0 Kudos
1 Solution

Accepted Solutions
makaiguy
Community Streaming Expert

Re: Change Sirius XM account credentials

Jump to solution

@NCuser-

While in and viewing the SiriusXM app..

  • Left click to bring up left side menu
  • Click Settings at bottom of menu
  • Scroll down to Sign out, and click
  • Click sign out to confirm
  • Click I already have SiriusXM
  • Continue to log in with your preferred SiriusXM account credentials

 

 

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X

View solution in original post

3 REPLIES 3
RokuReynan-L
Community Moderator
Community Moderator

Re: Change Sirius XM account credentials

Jump to solution

Hi, @NCuser.

Welcome to the Roku Community!

Thanks for reaching us about updating your information. In this case, we suggest reaching out to the channel provider and inquiring further, as they are the ones who could provide further details regarding their channel functionality on the Roku platform. You can reach them through their direct Sirius XM Contact us

If there's anything else we can do to assist you, please let us know. We're always willing to help.

Thanks,
The Roku Community Team

Reynan L.
Roku Community Moderator
0 Kudos
makaiguy
Community Streaming Expert

Re: Change Sirius XM account credentials

Jump to solution

@NCuser-

While in and viewing the SiriusXM app..

  • Left click to bring up left side menu
  • Click Settings at bottom of menu
  • Scroll down to Sign out, and click
  • Click sign out to confirm
  • Click I already have SiriusXM
  • Continue to log in with your preferred SiriusXM account credentials

 

 

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
NCuser
Reel Rookie

Re: Change Sirius XM account credentials

Jump to solution

Thank you. Your solution worked perfectly.

0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.