Help

Channels & viewing

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
martin1b
Level 7
‎07-02-2021 02:08 PM

Certain files audio not working through Roku

I have a lot of MKV and M4V files where when streamed from a DLNA server to my Roku, the video streams fine, but the audio sounds like fuzz and popping. When I use another device (phone, xbox, computer), the audio and video works fine. So I know its the Roku. It worked about a year ago but doesn't work now.

I'm using Roku Media Player.

Anything I can change? Are there other Roku channels to try?

 

Bill

 

EDIT: Posted to wrong forum. Mods, can you please move to playback issues?

Reply
1 REPLY 1
gophertheko
Level 7
‎09-01-2021 06:02 PM

Re: Certain files audio not working through Roku

It's an issue with the May/June update to the Roku Media Player app that Roku has yet to acknowledge or address.  I ended up going with Plex and paying for the lifetime subscription as it is a good program that is highly customizable. I dealt with Roku Media Player as it was free and there were no ads, but I figured if it can't even play media files anymore, what's the point?

0 Kudos
Reply