Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Captions for a show not working on Roku app (Firestick) but available at Roku website

I watch some British crime/mystery type shows on Roku on my Fire Stick and use captions all the time. One particular show (Vincent) won't display captions when I try to watch it on the Fire Stick, even though CC is turned on and works fine with other shows. I concluded that Roku just didn't actually have the CC for that show. But I later noticed that the show Vincent does in fact have working captions available when I watch it on Roku's website. Wondering if there's any way to get them to work on the Fire Stick?

0 Kudos