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deep2021
Reel Rookie

Cannot see News 12 New Jersey App any more to add on my Roku Device

Cannot see News 12 New Jersey App any more to add on my Roku Device

 

It just disappeared and Optimum Support says there is no issue with the NEWS12 app and it is an issue with Roku 

28 REPLIES 28
DBDukes
Community Streaming Expert

Re: Cannot see News 12 New Jersey App any more to add on my Roku Device

Where on their Website does it indicate they currently have a Roku app? I see Apple App Store and Google Play Store listed, but nothing about Roku.

I'm not saying they didn't have one, but their Website says nothing about Roku that I can see. I find evidence elsewhere about a non-certified app (formerly called Private Channels) for that service. If it is a non-certified channel/app, you won't be able to get support from Roku, as that would mean they didn't go through the Roku certification process. They certainly could have later certified the app, and it would have appeared in the Channel Store, but I'm not seeing anything. Add that to the fact their own Website makes no mention of a Roku app, and it seems they don't currently have one. Are you sure they didn't pull their app?

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

bstork0807
Channel Surfer

Re: Cannot see News 12 New Jersey App any more to add on my Roku Device

I can say this app was always a certified app and I still have it on my Roku devices that I setup a couple months ago. New12 told me the same thing, No issue but I dont think they understand there are multiple apps. I did find there is a news12 app on plex and tubi but its all regions.. 

0 Kudos
stb
Channel Surfer

Re: Cannot see News 12 New Jersey App any more to add on my Roku Device

I had the app on my stick and had issues logging into it. My username and password weren't recognized. After multiple attempts I decided to remove and reinstall the app. Well that's where I found that the app is no longer available in the app store on Roku. I had the app on my Roku devices for many years. 

Any information about this issue is appreciated. I plan to call news12 today.

deep2021
Reel Rookie

Re: Cannot see News 12 New Jersey App any more to add on my Roku Device

ok, it seems there is News 12 New York app on tubi and some other channels, BUT missing the New 12 New Jersey 

stb
Channel Surfer

Re: Cannot see News 12 New Jersey App any more to add on my Roku Device

Not sure that's correct. The app is capable of playing all news 12 coverage areas you simply select the desired area. That of course is the way the app I was using worked.

jfurcht
Newbie

Re: Cannot see News 12 New Jersey App any more to add on my Roku Device

Did anyone get an answer to this from Optimum or Roku?

I lost the app on 5/3.

stb
Channel Surfer

Re: Cannot see News 12 New Jersey App any more to add on my Roku Device

No. Can't get a human to speak to at news12NJ . I even emailed Walt Kane! Nothing.. crickets 🦗

DOLLAR22
Newbie

Re: Cannot see News 12 New Jersey App any more to add on my Roku Device

Not anymore only NEWS12 New York

Froide
Channel Surfer

Re: Cannot see News 12 New Jersey App any more to add on my Roku Device

I discovered this problem, today (6/22/2021).  The News12 app on my Roku was unresponsive, so I tried updating the app. Roku indicated it was already up to date, so I then deleted the app with plans to download it anew. That plan was unsuccessful, because the News12 app is no longer available to download either from the Roku website or from the News12 website!

UPDATE:

News 12 New York Where To Watch, at https://localnow.com/channels/news12, lists these platforms on which to watch News 12:

Under YouTube's News 12 channel (to which I have now subscribed), I found these and additional playlists:

  • Live now (which for me comprises "WATCH LIVE: News 12 New York") 
  • COVID-19: What you need to know
  • Feel Good Stories
  • Good Eats
  • Tri-State Trips
  • What's Happening in Your Neighborhood
  • Local Businesses
  • Sports
  • Education
  • Shorts
  • Uploads
  • Past Live Streams

ADDITIONALLY:

  • YouTube has a News 12+ Channel
  • Haystack News has a News 12 Channel