Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
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rcozza
Level 8

News 12 app gone

Is anybody having trouble with the news 12 app? It hasn't been playing the last few days so I tried to delete it and reinstall but now I don't see News 12 as an available app on Roku anymore.

Strega
Level 18

Re: News 12 app gone

If I search for news 12 in the channel store, I see matches but there are so many local station 12s that it's quite possible that none of them are yours. What's the call sign?

You might go to your station's webpage and see if they have instructions for watching on Roku.  They may have changed something or they may not know that it stopped working.

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cool8man
Level 7

Re: News 12 app gone

Seems like it is also gone on Amazon Fire TV. 

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seveniweb
Level 8

Re: Cannot see News 12 New Jersey App any more to add on my Roku Device

Saw a NEWS 12 commercial on a Cable TV connected television tuned to  NEWS 12, and ROKU was no longer present showing the platforms where to watch. Obviously, the ROKU channel has been taken down. Also have a Chromecast with Google TV. The News 12 app is not available for CCWGTV through the Google Play Store. 

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RokuKariza-D
Community Moderator
Community Moderator

Re: Cannot see News 12 New Jersey App any more to add on my Roku Device

Hello everyone!

Thanks for the posts.

Channels on Roku are maintained by the channel developer themselves. We would recommend reaching out to News 12 New Jersey Support directly to report the issue and for better insight about their channel on our platform. They are the best ones to assist you with that matter.

You can contact them here: https://newjersey.news12.com/new-jersey-contact

We appreciate your understanding.

All the best,
Kariza

Kariza D.
Roku Forum Moderator
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stb
Level 8

Re: Cannot see News 12 New Jersey App any more to add on my Roku Device

Thanks for the info but good luck getting a human to answer the phone or return your call. How about a contact name and a phone with an extension number or an email address.

Audgepp
Level 7

News 12 New Jersey stopped working

Hi a few days ago news 12 New Jersey stopped working so I tried uninstalling and went to reinstall and now it’s not available. Has anyone found out what’s going on? 

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seveniweb
Level 8

Re: News 12 New Jersey stopped working

News 12 channel is gone from the Roku Channel Store. The News 12 app for iPhone will allow you to stream via AirPlay to your Roku.

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stb
Level 8

News12 NJ: Altice officially sunsets the News12 app on the Roku and Fire stick platforms

news12support  (at) news12.com

Voice your opinions to the email address above. 

Text of reply I received today June 30.

****************************

Hi,
Thank you for your feedback.

I’m sorry to inform you that support for ROKU, Amazon FireStick has been sunset. There will be no further development for the those platforms.

For News 12 content, the iOS & Android apps as well as the Website are free and open for use.
http://www.news12.com

I apologize for any inconvenience.

--
Darrin Yancey

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Watcher407
Level 7

Re: News 12 New Jersey stopped working

The news 12 channel has been missing for a few months now. Looks like legacy users can still use it, so if you have it don't uninstall because you will not be able to reinstall. Looks like Altice/Optimum is pushing everyone to news 12 New York and their lame random short story program method. 

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