Channels & viewing

[LarryKirby]

New Roku customer.  Bought Paramount+ but can't access it,  Goes to "Get started"  then to "Account exists sign in"  then back to "Get started".  What am I doing wrong?

[RokuJechealR]

Hi @LarryKirby,

A warm welcome to the Roku Community!

We're sorry for any inconvenience it may have caused you when accessing the Paramount Plus channel. We'd like to know more about the issue and see how we can help. May we know if you subscribed to this channel through Roku Pay or directly to the channel providers? Are you trying to access the channel through Standalone or under The Roku Channel? In addition, could you specify the troubleshooting steps you have taken so far to try to resolve the issue?

With more detailed information, we'll be able to assist you further.

All the best,
Chel

[JWCSr]

Having the same Paramount+ login issue. Yesterday the sign in screen was there, today after multiple attempts and Paramount+ not recognizing the Roku sign in and password configuration, as well as trying to do the code sign in yields only the 'try it' and 'subscribe page... Paramount+ is paid through Roku and up to date. Thank you.

[RokuArjiemar]

Hello! @JWCSr,

Welcome aboard here in the Roku Community!

Thank you for reaching out to us regarding your Paramount Plus login issue. We are happy to assist you.

Are you trying to access the channel through Standalone or under The Roku Channel? If your subscription is under Roku please try accessing the channel through The Roku Channel and there is no prompt for log-ins.

Please keep us posted on what you find out and we will be happy to continue assisting you further. We look forward to hearing back from you.

Thanks,
Arjiemar