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cher3110
Newbie

Cannot find Disney+ on Roku 4k

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I have just installed and set up my Roku 4k and tried searching for Disney+ from streaming channels, but am unable to find it under 'Movies & Apps' category.  Also, there is no search box for me to manually find it.  I am located in Hong Kong.  Is Disney+ not offered on Roku for users in Hong Kong?

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RokuMary-F
Community Moderator
Community Moderator

Re: Cannot find Disney+ on Roku 4k

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Hi @cher3110,

Welcome to the Roku Community and thanks for the inquiry.

We do not have a dedicated Roku presence in Hong Kong at this time, so it is very likely the channel is not currently available on the Roku platform. Channel availability/access on Roku devices will vary from region to region. A Roku device will work in any location, however, channels may not be available on your device in that location, based on each channel provider's discretion. For more information, you'd want to contact any specific channel/service provider to inquire further about whether they offer their channel/service on the Roku platform in your region.

In addition, Roku Search is available in English in Canada, Ireland, the United Kingdom, and the United States, and in Spanish in Mexico and the United States.

If you have any other questions or concerns, please let us know.


Best regards,
Mary

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RokuMary-F
Community Moderator
Community Moderator

Re: Cannot find Disney+ on Roku 4k

Jump to solution

Hi @cher3110,

Welcome to the Roku Community and thanks for the inquiry.

We do not have a dedicated Roku presence in Hong Kong at this time, so it is very likely the channel is not currently available on the Roku platform. Channel availability/access on Roku devices will vary from region to region. A Roku device will work in any location, however, channels may not be available on your device in that location, based on each channel provider's discretion. For more information, you'd want to contact any specific channel/service provider to inquire further about whether they offer their channel/service on the Roku platform in your region.

In addition, Roku Search is available in English in Canada, Ireland, the United Kingdom, and the United States, and in Spanish in Mexico and the United States.

If you have any other questions or concerns, please let us know.


Best regards,
Mary

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