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Ps51
Reel Rookie

Cannot download you tube on devise

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You tube states not enough space on devise cannot load.  I removed Channels but get the same message.  How do I correct?

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RokuJohnB
Community Moderator
Community Moderator

Re: Cannot download you tube on devise

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Hi @Ps51,

Welcome to the Roku Community!

It looks like your device is experiencing an error message saying, 'Not enough space. You can fix this issue by restarting the system.

Here's how:

  1. Press Home on your Roku remote
  2. Scroll and select Settings
  3. Select System
  4. Select Power. If you do not see a Power submenu, skip to the next step.
  5. Select System restart

Please try doing this and see if it helps with what you're experiencing.

Kind regards,
John

John
Roku Community Moderator

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4 REPLIES 4
RokuJohnB
Community Moderator
Community Moderator

Re: Cannot download you tube on devise

Jump to solution

Hi @Ps51,

Welcome to the Roku Community!

It looks like your device is experiencing an error message saying, 'Not enough space. You can fix this issue by restarting the system.

Here's how:

  1. Press Home on your Roku remote
  2. Scroll and select Settings
  3. Select System
  4. Select Power. If you do not see a Power submenu, skip to the next step.
  5. Select System restart

Please try doing this and see if it helps with what you're experiencing.

Kind regards,
John

John
Roku Community Moderator
Ps51
Reel Rookie

Re: Cannot download you tube on devise

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I did this and it worked.  However, you tube now says I can view for 20 minutes free or start a free trial.  Why is it no longer free?

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RokuTakashi
Community Moderator
Community Moderator

Re: Cannot download you tube on devise

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Thanks for keeping us posted, @Ps51 

It seems like you are accessing premium content on the YouTube app. This requires a subscription to YouTube.

For more information, you can reach out to them and inquire further about this matter at YouTube | Help

We hope this helps! Let us know if you have further concerns or inquries.

Best wishes,
Kash

Takashi O.
Roku Community Moderator
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Cnasneed
Newbie

Re: Cannot download you tube on devise

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Thank you. This worked for me. 

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