Channels & viewing

[josef264]

Looooong time Roku user, just started watching some shows on Roku Channel... Why is seemingly every ad, for a shoe I want to watch with my kid, Great American Baking Show, just scary horror movie ads??? Middle of the day, family friendly show, I've never once even watched a horror movie on any Roku device. Probably won't watch their channel again now. Real miss.

[JWS9518]

How to limit ads on Roku:
Press Home on your Roku remote
Select Settings
Select Privacy
Select Advertising
Select Sensitive ad content
Select one or more sensitive ad categories
Press OK

[RokuJharra-Q]

Hey there! @josef264 

Thanks for bringing this up! You can manage your ad preferences by following the steps shared by @JWS9518. Also, could you let us know which specific ads you’re seeing? 

Please keep us posted!

Best,
The Roku Community Team 

[Queenie29]

We have adjusted these settings and still get ads/commercials for Midsummer Murders and now Atilla the Hun!  How can we stop these?

[Dee85]

I agree with Josef264.  Just stop ALL the horror/scary/creepy movie ads. None of them need to be advertised. Anyone who’s interested will find those movies. Network tv isn’t allowed to show them during the day and so should Roku, especially if you want to keep viewers. We blocked all these channels so that should be a sign we’re not interested.  

And adding the settings to Personalize Ads has the disclaimer “you will no longer be opted-out of the use of sensitive personal information.” That’s not great either. It feels like we’re back on creepy Facebook. 

In the end we’ll just stop watching.