Channels & viewing

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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tericart
Level 7

Can't sign in to Britbox on my Roku

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My Britbox subscription uses a different email than my Roku sign in email.

When adding Britbox to my Roku, it doesn't allow me to enter the Britbox email, rather automatically inserts my Roku email and won't let me change it.

How can I add my Britbox email to sign in to the channel, instead of the Roku email?

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RokuDanny-R
Roku Employee
Roku Employee

Re: Can't sign in to Britbox on my Roku

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@tericart

Thanks for the inquiry.

For more information about that channel's authentication and functionality, you'll want to contact Britbox support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

 

Thanks,
Danny

Danny R.
Roku Community Moderator

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RokuDanny-R
Roku Employee
Roku Employee

Re: Can't sign in to Britbox on my Roku

Jump to solution

@tericart

Thanks for the inquiry.

For more information about that channel's authentication and functionality, you'll want to contact Britbox support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

 

Thanks,
Danny

Danny R.
Roku Community Moderator
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