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Joey13
Newbie
‎09-09-2021 11:01 PM

Can't rent movies, problems renting movies

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I've rented movies before on different channels, but a few days ago I have been trying to rent movies and a message appears saying " unable to compete transaction, there is an unexpected error, please try your purchase again "

I've been trying for a while now and no luck, my credit info is good and everything is on point. What's wrong ?

1 Solution

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RokuDanny-R
Retired Moderator
‎09-13-2021 03:40 PM

Re: Can't rent movies, problems renting movies

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Hi @Joey13

Thanks for the post.

For these issues, please reach out to our support team directly for your 'Account or billing' issue, here: https://support.roku.com/contactus.They will be able to further assist you.
 

Thanks,

Cyril

Danny R.
Roku Community Moderator

View solution in original post

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RokuDanny-R
Retired Moderator
‎09-13-2021 03:40 PM

Re: Can't rent movies, problems renting movies

Jump to solution

Hi @Joey13

Thanks for the post.

For these issues, please reach out to our support team directly for your 'Account or billing' issue, here: https://support.roku.com/contactus.They will be able to further assist you.
 

Thanks,

Cyril

Danny R.
Roku Community Moderator
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