Channels & viewing

[Joey13]

I've rented movies before on different channels, but a few days ago I have been trying to rent movies and a message appears saying " unable to compete transaction, there is an unexpected error, please try your purchase again "

I've been trying for a while now and no luck, my credit info is good and everything is on point. What's wrong ?

[RokuDanny-R · Accepted solution]

Hi @Joey13

Thanks for the post.

For these issues, please reach out to our support team directly for your 'Account or billing' issue, here: https://support.roku.com/contactus.They will be able to further assist you.
 

Thanks,

Cyril