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Patch08
Reel Rookie

Can't add the TSN streaming App

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I'm in Canada and I see that the TSN app has been added to the store: https://channelstore.roku.com/en-ca/details/772d42e6cb612f822634c1eca1ef1384/tsn. However, the Add Channel button is grayed out so I can't add it. Am I doing something wrong?

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renojim
Community Streaming Expert

Re: Can't add the TSN streaming App

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What's the model number of your Roku device displayed under Settings->System->About.  If it's an old model it may not support newer channels/apps.

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4 REPLIES 4
renojim
Community Streaming Expert

Re: Can't add the TSN streaming App

Jump to solution

What's the model number of your Roku device displayed under Settings->System->About.  If it's an old model it may not support newer channels/apps.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
Patch08
Reel Rookie

Re: Can't add the TSN streaming App

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Ah, that must be it then. I have a 4200X - Roku 3.

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renojim
Community Streaming Expert

Re: Can't add the TSN streaming App

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I would expect the Roku 3 (4200) to be supported, but I do see reports of problems with the channel.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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mynlca
Newbie

Re: Can't add the TSN streaming App

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I have a ROKU Premiere cant find the TSN app in the app store. I happen to go to a friend’s house and I could find it on their ROKU TV.

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