Thanks for the post.
If you are using a Roku account that wasn't originated in the region in which you are using your device, you may encounter issues downloading a channel. i.e. If you are using a device linked to a US Roku account, in Canada or another region.
Could you tell us what region you are located in at the moment? We'd like to know more about how we can help.
All the best,
Roku Forum Moderator