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Jdxc23
Newbie
‎03-12-2021 06:54 PM

Can’t add Netflix

We recently lost power and our onn tv reset. Now it can’t add Netflix, but can add all the other channels. I’ve tried the factory reset and other options. It worked great before and has no other issues

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AvsGunnar
Community Streaming Expert
‎03-12-2021 08:20 PM

Re: Can’t add Netflix

Can you add it from the Channel store online after login to your Dashboard.  https://channelstore.roku.com/search/netflix

or if you have the Netflix button on your remote, can you press that and see what happens?

Otherwise I would do manual update...Settings...System...System Update...Check Now (press button)

Do a System Restart... Settings...System..Power...System Restart

Then see if you can install Netflix.

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660, Premiere+ 3921, Express 4k+ 3941, Streambar 9102

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