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jpbrown
Newbie
‎07-02-2022 01:48 PM

Can't access anything from NBC except Peacock. WOW states that everything is right with them.

Trying to watch a race on NBC Sports when I am informed on-screen that "You are not authorized to view this content". I can get Peacock fine and WOW, my carrier states that everything looks good to them,

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Michelle3
Roku Guru
‎07-02-2022 01:50 PM

Re: Can't access anything from NBC except Peacock. WOW states that everything is right with them.

A subscription may be required on the app.  If that isn’t the issue, you may need to contact NBC via this page: https://help.nbc.com/hc/en-us/requests/new   
~ Jordan

I’m into videotapes and old electronics stuff, including extenders, converters and analog 4:3 TV sets (which are obsolete these days), and Miss Bianca is my favorite character in Disney’s The Rescuers (1977) and its sequel, The Rescuers Down Under (1990). I am not a Roku employee, only a user like you. ~ Jordan

Roku Express+ 3910X
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makaiguy
Community Streaming Expert
‎07-02-2022 02:08 PM

Re: Can't access anything from NBC except Peacock. WOW states that everything is right with them.

There is no direct charge for the NBC Sports channel app on Roku.  Instead, it requires you to have a paid "TV Provider" account whose subscription includes NBC - typically a cable TV or satellite subscription.  

If your WOW subscription includes cable tv (not just internet) and includes access to NBC, you should be able to authenticate your use of NBC Sports on Roku with your WOW login credentials.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
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