Channels & viewing

[Ricetown]

I have a paramout subscription through T-mobile. When I turn on Roku on my TV and try to add Paramount as a channel the system wants me to to sign up as a new user. Is there a work-around for adding paramount and then signing in with my user name and password to activate Paramount.

[renojim]

Make sure you're using the Paramount+ channel/app and not trying to access it through The Roku Channel.

https://channelstore.roku.com/details/32b338eebb16d1de34870b6b1d674911/paramount-plus

[sundquist]

I signed up for the free preview but I have the T-Mobile free subscription. 
I’m not sure how to have the subscription switched to T-Mobile. Any advice?

[renojim]

@sundquist, if you signed up for that free preview through Roku go to https://my.roku.com , find the subscription, and cancel it before it renews.  Note that there's two ways to access Paramount - through The Roku Channel and through the standalone Paramount channel/app.  You want to enter your credentials that I assume T-Mobile gave you to access Paramount in the standalone channel/app and not try to access Paramount through The Roku Channel.

https://channelstore.roku.com/details/32b338eebb16d1de34870b6b1d674911/paramount-plus

[Jay_D]

I have this same problem and can't seem to get Roku to know that T-mobile is my payment provider.  I continually get the "Sigh up for one free month and then $4.99/month and then wants a credit card number.  I've tried using the app and doing it online and the result is always the same

[RokuDanny-R]

@Jay_D

Thanks for the post.

Can you please specify the issue you are experiencing? What are the exact steps to reproduce the issue you are seeing?

With more detailed information, we will be able to assist you further.

Thanks,
Danny