Channels & viewing

[tigaroo2]

Why is season 10 of Homestead rescue not loaded on my subscribtion thru Roku.  It is not on my menu nor on my computer.  The season started Feb 28th and I realize streaming is not live but I would think one episode would be up by now, please advise. 

[RokuKariza-D]

Hi @tigaroo2 

Thanks for bringing this to our attention.

Could you tell us how are you accessing Discovery+? Is it through The Roku Channel or the standalone Discovery+ app? Please let us know. We'll be able to further assist you from there.

We look forward to your response.

All the best,
Kariza

[jaromsmith]

I'm not the original poster but my wife is having this exact problem. She's trying to access through the discovery Plus app on Roku and it only shows through season 9

[RokuKariza-D]

@jaromsmith 

Thanks for the reply.

For clarification, is it the standalone Discovery+ installed on your Roku or the Discovery+ through The Roku Channel? Could you send us a photo of the channel where you're experiencing the issue from the Roku home screen? 

We'll keep an eye out for your response. 

All the best,
Kariza

[jaromsmith]

I don't know which it is. I am not the TV watcher in my household. I took some pictures, but I can't figure out how to attach them in this godawful UI from my phone. I don't see any way to attach an image.

[jaromsmith]

Okay now it's letting me attach images. Maybe I just needed to complain about it. This is a screenshot of the discovery Plus app on our Roku

[jaromsmith]

I tried to attach another image showing Seasons only going through season 9 but apparently the image is too big.

[RokuKariza-D]

@jaromsmith

Thanks for the reply.

Please be advised that Roku only rents and transmits the channel and is not responsible for the content. Contents are directly chosen by the respective channel and we have no control over the programming or operation of it. We would recommend contacting the channel directly for more information and assistance.

You can reach Discovery+ Support here.

We appreciate your understanding.

All the best,
Kariza