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julies1961
Reel Rookie

Re: CW app or channel freezes after commercials. Roku Express.

Have already did this several times and didn't resolve the issue.

RokuCarly
Community Moderator
Community Moderator

Re: CW app or channel freezes after commercials. Roku Express.

Hi, @julies1961.

Thanks for keeping us posted. We appreciate the troubleshooting steps you've tried so far.

Since this is an isolated case involving the CW app exclusively, we strongly advise that you coordinate this with their Support team for further assistance and clarification.

Please be advised that the majority of content on the Roku platform comes from streaming channels maintained and updated independently by the channel's provider. Their app might need an update.

You may reach them here: CW Support

We hope this will get sorted out soon so you can continue streaming at your convenience.

Regards,
Carly

Carly Y.
Roku Community Moderator
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