Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
gift6789
Newbie

CTV App provided an Activation Code, but website link provided does not work

Same problems with CTV app here too. Even if you log in with a Cable TV provider on April 3, 2023, it still does not function. It's pointless, and ROKU shouldn't have these apps with bad design. Even the show I want to watch (its 7 seasons) doesn't allow me to save where i was, it goes back to Series 1, Episode 1, ever time. How ridiculous is that? Additionally, whenever I just want to watch a show on my TV using ROKU, I refuse to sign in to my service provider. It should save my settings, save my acct name, save my PIN or give me a code, that I don't have to go thru this nonsense every time.

Labels (1)
0 Kudos
1 REPLY 1
RokuJharra-Q
Community Moderator
Community Moderator

Re: CTV App provided an Activation Code, but website link provided does not work

Welcome to the Roku Community!

Thanks for letting us know about the issue with the CTV app on your Roku. We're here to help!

Give this a try: Remove and Reinstall the app. Often, that can clear up the problem. Restarting your Roku device before adding the app back can also help make sure everything goes smoothly.

Let us know how it works out!

The Roku Community Team

Jharra Q.
Roku Community Moderator
0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.