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COMMERCIALS SHOWN ON COMMERCIAL FREE BRITBOX!

Britbox is supposed to be commercial free.  There are commercials being run.  I did not pay to see commercials.  Also you cannot reach anyone at Roku or Britbox.  GREAT SYSTEM!!!!

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2 REPLIES 2
makaiguy
Community Streaming Expert

Re: COMMERCIALS SHOWN ON COMMERCIAL FREE BRITBOX!

Paging Roku employees @RokuDanny-R, @RokuKariza-D @RokuMary-F and any other moderators so they can pass this issue on to proper people.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
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RokuERey
Community Moderator
Community Moderator

Re: COMMERCIALS SHOWN ON COMMERCIAL FREE BRITBOX!

Hi @BESTBRITISHBOB,

Welcome to the Roku Community!

Thanks for alerting us to this, and we do apologize for the inconvenience this has caused.

We would suggest contacting the channel support team regarding this and seeing what they can suggest about it.

Roku only hosts each and every channel on the platform. You can contact them here: Britbox Contactus.

Feel free to let the Community know how it goes and if there's anything else that you need.

Thanks,

Rey

ERey.
Roku Community Moderator
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