Channels & viewing

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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baddoggey
Level 7

CNBC is requesting activation every two days from xfinity

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anyone else having issues with comcast, every other day they are requesting reactivation

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RokuDanny-R
Roku Employee
Roku Employee

Re: CNBC is requesting activation every two days from xfinity

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@baddoggey

Thanks for the post.

For more information about that channel's authentication and functionality, you'll want to contact CNBC support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach CNBC support here: https://cnbc.zendesk.com/hc/en-us
 

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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RokuDanny-R
Roku Employee
Roku Employee

Re: CNBC is requesting activation every two days from xfinity

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@baddoggey

Thanks for the post.

For more information about that channel's authentication and functionality, you'll want to contact CNBC support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach CNBC support here: https://cnbc.zendesk.com/hc/en-us
 

Thanks,
Danny

Danny R.
Roku Forum Moderator
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OG
Level 9

Re: CNBC is requesting activation every two days from xfinity

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I have this problem with the CNBC app, as well, albeit for DirectTV. It's independent of which Roku I use. Thanks for the link to CNBC to report the problem.

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