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TakomaPark
Newbie

CBS channel issues—not staying connected

I am having this exact problem in October 2024. I am tired of deleted and adding over and over. Can CBS fix this??  Apparently, ROKU does not cae.

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RokuCarly
Community Moderator
Community Moderator

Re: CBS channel issues—not staying connected

Welcome to the Roku Community, @TakomaPark!

Thanks for letting us know about the playback issues you're currently experiencing within the CBS app. We'd like to provide further information about this and help you contact the right Support.

Please be informed that certain standalone apps on the Roku streaming platform are being managed and maintained independently by the channel provider, so we highly suggest directly coordinating this with their Support team for further assistance. 

You may reach them here: CBS Support | Contact Us

We hope this will be sorted out soon.

Best regards,
Carly

Carly Y.
Roku Community Moderator
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