What are the Roku models and model numbers involved? (Settings > System > About will show you.)
Per this CBS page, CBS All Access supports these versions and models:
- Roku 2, 3 and 4
- Roku Ultra and Ultra LT
- Roku LT
- Roku HD
- Roku Streaming Stick (3500X or 3600X or later)
- Roku Ultra
- Roku Premiere and Premiere+
- Roku Express and Express+
- Roku TV
- 4k Roku TV
Roku Community Streaming Expert
I am not a Roku employee, only a user like you. Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
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Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X