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Re: CBC app will not add to roku when I live in Manitoba, Canada.
Were you outside Canada, or using a VPN that masked your Canadian location, when you created your account? Are you now using a VPN that masks your location?
Roku Community Streaming Expert I am not a Roku employee, only a user like you. Please, no support questions via private message -- post them publicly to the Community where others may benefit as well. If this post solves your problem please help others find this answer by clicking "Accept as Solution.".
Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
Re: CBC app will not add to roku when I live in Manitoba, Canada.
No I was not using a VPN and yes I was in Canada. I have noticed though that sometimes when I search for my IP address it shows up as coming from Texas for some reason. Not sure why it does that. I can't get through to any ROKU support.
I have noticed though that sometimes when I search for my IP address it shows up as coming from Texas.
That is probably your problem, then. Keep checking your IP and when it shows you to be in Canada immediately try to add CBC to your account.
Who is your internet provider? Are they based on Texas?
Roku Community Streaming Expert I am not a Roku employee, only a user like you. Please, no support questions via private message -- post them publicly to the Community where others may benefit as well. If this post solves your problem please help others find this answer by clicking "Accept as Solution.".
Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
Re: CBC app will not add to roku when I live in Manitoba, Canada.
I think the problem is with Roku. They are using this outdated IP address list to determine where the connection is coming from. My ISP is Valley Fiber and is located in my home city in Winkler, Manitoba.
I think the problem is with Roku. They are using this outdated IP address list to determine where the connection is coming from. My ISP is Valley Fiber and is located in my home city in Winkler, Manitoba.
You may need to get feedback from @RokuDanny-R or @RokuMary-F (also from Roku) regarding forwarding your issue to their support teams. Of course, they may refer you to https://support.roku.com/contactus first. If you're already done that, let them know. If not, it may be worthwhile to begin that, and let the Forum people from Roku know any support ticket number.
DBDukes Roku Community Streaming Expert Note: I am not a Roku employee.
If this post solves your problem please help others find this answer and click "Accept as Solution."
