Channels & viewing

[candh]

Britbox on Roku won't even accept a sign in, says it's not available in my country (USA).  It has been this way for almost a week.   I've deleted and reinstalled Britbox, and restarted Roku, no luck.  Britbox customer service has no idea what to do.  ???

[RokuJharra-Q]

@candh Thanks for the post!

Does the issue only occur on a specific channel or across other channels installed on your Roku device?

If you haven’t tried it yet, go ahead and remove the channel that’s acting up, then reinstall it. To make sure everything goes smoothly, restart your device before adding the channel back in. It’s easiest to do this from the Settings menu. Just go to Settings > System > Power (if you don’t see a Power option, just skip to the next step) > System Restart.

For detailed instructions, refer to this Support link: How do I resolve channel playback issues?

Let us know how it goes!

Roku Community Team