Hi Guys. I'm in the UK, have a Britbox subscription and recently have been watching the channel on my Rokus without issue.
Yesterday, my wife's Roku (same subscription) appeared to have lost our log-in and asked her to re-enter it, which she did. It was accepted, but the app closed shortly afterwards.
Now, whichever Roku device (same account) we use to try and run the app, it will close within a second or so of reaching the app top menu bar (nothing else is shown underneath). No further log-ons are being requested. I have uninstalled and reinstalled the app on both Rokus without success. All other channel apps work without issue.
I should add that we can still log-on to Britbox via a browser or mobile app without issue. This issue is solely on Roku.
Roku Premiere 3920EU & Express 3900EU
Software build 10.0.0 Build 4209-51 for both
Britbox App v.1.0 Build 103
I have reached out to Britbox support but they currently have not been able to come up with a solution.
Is anybody else having issues or has anyone any suggestions?
Thanks in advance.